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傲娇ebay封号如何应对?总结下大神们的解封秘诀!

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feiyun_102 发表于 2019-6-1 16:00:11 | 显示全部楼层 |阅读模式 打印 上一主题 下一主题
Ebay前几轮八折再满减的促销,让很多小伙伴都欣喜若狂,却也搞死了因为疯狂下单被封号的老司机!封号可不是小事,据被封号的小伙伴说,ebay封号后态度非常强硬,四个字:拒绝解封!不过也有人说各种软磨硬泡后面成功解封的情况哦!关于ebay解封方案说辞不一的情况,路由器特地开个帖子汇总一下,仅供参考!感兴趣的小伙伴可以尝试一下!

ebay客服联系可以通过邮件emali,也可以livechat,还可以直接打电话,据众多淘米反馈,打电话是最有效的一种方式!
解封账号成功案例::ebay从2014年开始就有封号情况,遇到被永久封号最有效的方法是电话联系ebay客服,咨询封号原因,可能刚开始客服态度非常强硬,建议采取软磨硬泡的方法,坚持每天都尝试联系,把问题跟客服讲清楚,是有希望给你验证账号的可能的,当客服需要你提交证件或者交易证明交易订单号的时候,建议越清晰越详细越好,最好简单说一下自己是真实买家,确实需要它家的东西等等等,让客服看到你真诚的态度!包括打电话礼貌点,沟通时间越长越有利,可能客服最后会竭尽全力帮你解封!eBay客服电话为:+1-866-540-3229

ebay账号建议:不要用同一台电脑注册多个ebay账号!注册信息包括地址,银行信息,不要重复,会存在牵连关系!也奉劝那些频繁修改收货地址的小伙伴,修改之前尽量先和客服沟通说明,要不然封号就找上你了!

也有人说ebay电话,尤其是English的话,会有点难度,所以也不排除用邮件方式咨询相应问题,路由器看了下除了账号解封,还有其他维权方面的邮件模板值得大家学习,常见开头语:Hello, my account is ***. I paid for the item on 06-27 and the order number is ***,后面再接上你要反映的问题。

比如包裹丢失模板:
Hello, my account is ***. I paid for the item on 06-27 and the order number is ***,but i did not receive the item and it's not on transit .There is no package left so please can somebody tell me what is going on with my package. I pay for it and i don´t have that since the date that was mentioned and i need an honest answer please.



比如包裹显示delivered但并没有收到货的可以这样发邮件:
I never received Item But it says delivered.
I'm not sure because the estimated date of delivery said as late at January 13th. Well, its six (6) days later and still nothing on it yet.
we do not receive the product now;i still haven't gotten my order.
i have not received this item as described by the tracking number. Item lost, stolen or not delivered as described. Please investigate since this is an important gift.
要是包裹不幸被偷:
Hi. I recently ordered 2 items from your store. UpS showed the package delivered but I checked the package and had no products in there. The box looks like someone opened the seal and took the items out.
I would have thought they reequire a signature.
I don't know what to do, I need those items.
What are my options?
I don't want to be charged for something I don't have. please help.



收到产品不能正常使用要换货:
I purchased your 产品名称 and the item does not work. When plugged in nothing lights up or turns on(类似产品故障). I would like to exchange for one that works. please send me the RMA number and your address. Thank you for all your help.
或者也可以这样写:
I would like to send it back to you for a replacement unit, thank you.



收到产品不能正常使用要退款:
Please create a return label and I need a full refund.

产品与描述不符:
The item is different from website description.
The item on website looks like aluminum(silver color) and got a black one(颜色错误) and the product looks used(有使用痕迹). Just want to return this and get my money back(退款)/get a new item (换货)please.Thanks
One of the pictures of the product shows clearly that the power adapter has "CE" and "UL" certifications. However, you shipped a cheap item that does not have these certifications. This is false advertising and misrepresentation!
Your description of the product should specifically state that the adapter does not have the "CE" and "UL" certification! Otherwise you cannot call yourself as, "your honest store"
I would like to get the product that I ordered.  Please contact me to rectify this order. Thank you.



漏发产品:
Pieces were missing. Please quickly redsponded to my inquiry to send missing parts.

错发产品:
The item I paid for was model no: 8802AJ(产品编号)/ the tablet.The item I got was a 8802LE/a book. Please create a return label for me so that I can send the item back for replacement/refund.

向ebay抱怨没有全额退款:
This product did not work properly. I contacted the seller and they instructed me to return the product (at my expense) for a refund and then they only refunded a portion of what I paid.I WOULD NOT buy from this seller. I am very unhappy.

最后别忘了写给客服的套语:
Thank you in advance for your assistance.
Thank you for your quick response.
Thank you for your help.

如果你也遇到过ebay维权,或者ebay封号情况的,可以分享出来大家一起学习。以上内容如果有任何异议,欢迎指正。
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as010 发表于 2019-6-1 16:00:12 | 显示全部楼层
找了很久,感谢楼主
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ivanesiu 发表于 2019-6-3 02:33:38 | 显示全部楼层
感谢分享!
特意来看看楼主的好帖!
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21711516 发表于 2019-6-4 16:58:32 | 显示全部楼层
正在这个,很不错
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古乐鱼 发表于 2019-6-9 17:39:34 | 显示全部楼层
最近有什么推荐的呀?
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yangjibamao 发表于 2019-6-22 19:56:44 | 显示全部楼层
感谢分享,很不错
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